MedStoreRx.com believes in complete customer satisfaction and thus, we have a few policies in place to put our customers at ease to make their experiences pleasurable.
However, if a customer wishes for refund, then he/she can claim for refund. Here are a few norms about our refund policy that we encourage our customers to skim.
You can always claim for refund if you receive the drug in damaged condition. In such a case, you can ask for refund or we can reship the order to you.
In case you receive an incorrect order or damaged drugs, then we will reship the order without any charge.
You can cancel your order within 24 hours day provided we haven’t dispatched your order from our end.
How do I claim for refund?
It is as simple as it gets. Read below to know how:
- Get in touch with our customer support team via toll free contact number or email and request your refund
- Mention your order number and reason for cancellation and refund in your request
Your request would be assessed and refund/reship or cancellation whatever fits in will be offered to you at the earliest. This might take a few days of time and thus, we request you to be patient.